GoFluxTv: manage and renew your subscription

This site has no customer portal: everything about your subscription goes through our team on WhatsApp, 24/7. If you can, message us from the number you ordered with.

Renewal: each plan is a one-time payment for its term, with no contract, and it doesn't renew by itself. To keep watching, message the team on WhatsApp when your plan ends and order the next term: on one screen, $29 for 3 months, $44 for 6 months and $65 for 12 months.

Lost login: your subscription details (login and server address) were sent by WhatsApp or email after payment; if they came by email, check your spam folder. Can't find them, or the service stopped working? Message us on WhatsApp: the team helps you get back in. Never post your login in a public message.

More than one screen: the 3, 6 or 12-month plans play on 1 screen at a time. To watch on 2 to 4 screens at once, take a 12-month pack: $120 for 2 screens, $155 for 3 screens and $210 for 4 screens. Ask the team how to switch when your current plan ends.

Smart TV or MAG box: these are activated by MAC address. Install the app the setup guide names (or plug in the MAG box), note the MAC address it shows and send it to the team on WhatsApp.

Refunds: GoFluxTv refunds within 15 days of purchase in specific cases, such as a login you never used or a fault support can't fix within a reasonable time. Activated subscriptions that have been used to stream and expired plans are not refundable. See our refund policy.

Setting up a new device: tell the team which device it is and they'll tell you which IPTV player to install. Our IPTV setup guide covers each step.